Learn how to request refunds for games, apps, or subscriptions purchased through Xbox and get assistance with your orders.

Get a refund for apps and games purchased from Microsoft Store If you purchased a game or app from Microsoft, you may be able to request a refund. To request a refund on apps and games for use on …

If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Open Order history Find the product. It will include the refund status. If you see we've …

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund. For Play Store purchases, go to Learn about Google …

The quickest way to find out about the availability of a refund for an Xbox purchase is to go to your purchase history and find the transaction for which you want a refund:

While the refund is processing, you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your …

If you want to cancel your subscription to prevent further charges, follow the steps below. If you want to cancel and get a refund, you will need to check refund eligibility first. Check eligibility Important: Not …

These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and consumable …

Refunds Can I get a refund from Skype? Can I receive a refund for a purchase made with a paysafecard? How do I get a refund of the prepaid card or voucher I purchased? I have a problem …

Note: In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund. See Countries with prorated refunds for Microsoft …